Refund Policy
At AvocadoMart, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
Non-Returnable Items
The following items cannot be returned:
- Items marked as final sale
- Damaged items due to misuse or improper handling
- Items without original packaging
Refund Process
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed and a credit will automatically be applied to your original payment method within 5–10 business days.
Exchanges
If you received a defective or damaged item, we will gladly exchange it for the same item. Please contact us within 7 days of receiving your order.
How to Initiate a Return
To start a return, please contact us at our Contact page with your order number and reason for return. Our team will guide you through the process.
Shipping Costs for Returns
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
Contact Us
If you have any questions about our refund policy, please don't hesitate to get in touch.